20% off your very first purchase, use promo code: couturelook
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    International Shipping




    Shop Online and ship worldwide from the USA with MyUS

    We have partnered with MyUS, the No. 1 international shipping service to bring your favorite brands to you. With MyUS, you will be assigned a U.S.-based address where your package will be processed for shipping straight to your home country.

    MyUS uses trusted delivery services like FedEx, UPS and DHL to ensure you receive your merchandise in the shortest amount of time.

    To get started:

    1. Sign up with MyUS and get your MyUS address to use at checkout
    2. Shop online at US stores, and have your packages sent to your MyUS address
    3. MyUS will let you know when you package has arrived and allow you to create a shipment request for all your purchases
    4. Your shipments will arrive at your door in 2-4 business days

    If you are ordering multiple items, be sure to select the "Premium Membership" for greatest savings!

    What countries do you ship to?

    Couture Look currently ships to:

    Albania, Antigua and Barbuda, Argentina, Australia, Austria, Bahamas, Barbados, Belgium, Bermuda, Brazil, Caymen Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Greece, Guam, Guatemala, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Romania, Saint Kitts and Nevis Anguilla, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, St. Lucia, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turkey, Turks and Caicos Islands, United Arab Emirates, United Kingdom, Uruguay, and the Virgin Islands (U.S.).

    If your country is not listed, please email the following information to love@couturelook.com:

    • Your complete and accurate shipping address
    • Your phone number
    • Your verified PayPal email address
    • The names and sizes of the items you would like to order

    Which shipping method you would like to select

    One of our friendly customer service representatives will verify that we can ship to your address and create an order with your requested items.

    Please note that you are responsible for any country-specific tariffs and duties, charged by your government to the purchasing party for importing items. Payment for international orders must be from a verified PayPal. If you are not fully registered with PayPal, your order may be delayed or canceled until your PayPal account is completely verified.

    Due to the extra amount of care and effort that goes into the packing and shipping of international orders we are unable to accept coupons for international orders (with the exception of WORLDWIDE).

    When will my order ship?

    Orders with Economy and Standard shipping options are processed and shipped within 2-3 business days.

    Orders placed with Express Shipping before 10:00 AM Pacific Standard Time will be shipped the same day. Please note the day your order is packed and shipped is not counted as a day in transit. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped.

    What do you charge for shipping?

    If your order subtotal is over $150, then you qualify for Free Economy Shipping! To claim your free shipping, type "WORLDWIDE" into the coupon code box at checkout and select "Redeem." This offer cannot be combined with any other promotional offers, and must be applied at the time of checkout. You are responsible for any tariffs and duties placed on your order by customs officials. Some orders may be assigned additional shipping charges due to weight and size limitations. This offer only applies to standard shipping, which generally takes 9-21 business days. This offer may be canceled at any time. Free international shipping is not valid in the US, U.S. based territories, and APO/FPO/DPO addresses.

    Economy Shipping: $15 (estimated arrival in 14-32 business days)
    Standard Shipping $21 (estimated arrival in 12-22 business days)
    Express Shipping $39 (estimated arrival in 6-8 business days)
    Please Note: Large orders may be assessed additional shipping charges due to weight and size limitations. If your order requires additional charges, you will be contacted to approve them before we ship your order.

    Do you offer Expedited Shipping?

    We offer the following expedited options:
    Standard Shipping $21 (estimated arrival in 12-22 business days)
    Priority Shipping $39 (estimated arrival in 6-8 business days)
    Large orders may be assessed additional shipping charges due to weight and size limitations. If your order requires additional charges, you will be contacted to approve them before we ship your order.
    Note: arrival dates are estimates only and may vary depending on shipping and shipping carrier volumes.

    How can I track my order?

    When your order ships from our warehouse, we send a confirmation email containing your tracking number (if applicable). All orders are shipped via USPS (United States Postal Service). Please visit https://www.usps.com/ for tracking information (if applicable). To track your package, simply enter your tracking number at usps.com.

    Will there be taxes and duties due when I receive my package?

    Yes. Unfortunately, we are not in control of any country-specific tariffs and duties imposed on your order by your respective government. Taxes and duties will likely be charged on the items you order. If taxes and duties are placed on your package by officials, the fees will be your responsibility. If you used a coupon on your order, you will be charged taxes and duties based on the original price. We are legally obligated by Border Agencies to show the original price of any of the item(s).

    What happens if I refuse a package or it is undeliverable?

    If your package cannot be delivered, is unclaimed, or is refused, you are responsible for the original and return shipping costs, as well as any duties, taxes, and/or customs charges that are incurred on the package on the original and return shipments. The amount of these charges will be subtracted from your merchandise refund.

    Am I charged extra for shipping backordered items?

    You will be charged shipping and handling only once. There are no additional shipping charges for backordered items that ship separately from the original order. Backordered items are sent via Economy shipping.

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